Strategic

• Strategic Planning
• Overall Evaluation/Needs Assessment
• Business Analysis/Operational Analysis
• Call Center Consulting
• Contingency/Disaster Recovery Planning

Cost Reduction

• Telecom Expense Management – TEM
• Invoice Auditing
• Contract Negotiation
• Ongoing Invoice Review & Approvals

Technical Design & Evaluation

• Independent, Objective evaluation of Telecom Systems and Services
• Inventory & Documentation Services – Telecom and IT
• RFP/Telecom Systems & Services Selection
• Voice, Data, Video, Converged Network Designs
• System Design & Integration
• IT/Server Room Design
• Project Management

Project Management

• New Offices
• Office Re-locations
• Telecom Systems & Services Implementations

On-Going Telecom Management Service

• Strategic Planning/Direction
• Telecom Advisor
• Telecom Expense Management
• Contract Management
• Independent, Objective Technical Evaluations
• Vendor Relationship Management